Privacy Policy

This Privacy Policy describes how Practical Anxiety Solutions handles and process the User’s personal data. The term “User” herein means and includes any person, natural or artificial, who visits the website of the Company or avails services from the Company. Users can provide personal data to the Company when visiting the Company’s website namely practicalanxietysolutions.com (the “Site”) and when using the services provided by the Company. The Company acts as the data controller of personal data obtained accordingly and of its processing in accordance with this Privacy Policy.

The Company safeguards Users’ personal integrity. The Company acknowledges the fact that it is important for the Company to protect Users’ personal data and ensure that the processing of personal data is correct and lawful. Users are required to read this Privacy Policy carefully and inform themselves with its content, since it applies to all use of the Site and Services. Any or all personal data collected, stored, shared, transferred or processed in accordance with this Privacy Policy is based on the Company’s legitimate interests and prior consent of the User.

Collection and Processing of Data

Collection of Personal Data

The Company collects personal data when a visitor visits the Site or in any other way provides the Company with his/her personal data. The Company also collects personal data based on the user’s web activity and activity in emails that are sent by the Company, including but not limited to the use of the Site and services and from third party sources.

Processing of Personal Data

The categories of personal data that may be processed by the Company are the following:

Name and contact details such as email address, telephone number, location, professional title, and information regarding the company the User represents, and the services that have been availed by the User;

Account details, including username/user ID;

Browser information, e.g. type and version of browser, any website from which the User has been referred, time zone; pages the User visits on the Site; IP-address and a rough location estimate based on User’s IP-address; information about User’s web activity or your interaction in emails sent by the Company; information on the use of the Company’s services.

Usage of Data

Providing Services

The Company processes personal data in order to provide the User with services and to communicate with the User when administering their account, processing User’s contact information in connection with accessing the Company’s services, financial reporting and providing support, training, professional services and general information regarding the Company’s services to the User.

Improving Services

The Company processes personal data including but not limited to the User’s web activity and activity associated with emails sent by the Company to the User, including User’s use of the Company’s Site and Services, interests, professional title and company and similarities with other users’ interests and user patterns. This information is then used to:

  1. improve the Company’s services and make them easier and better to use, including but not limited to testing and troubleshooting, fixing bugs;
  2. produce statistics on and analyzing how the User uses the Company’s services;
  3. performing market research and customer satisfaction surveys and getting the User’s feedback;
  4. handle IT-security incidents and matters for the purpose of generally improving the security of the Company’s IT systems, by creating and keeping, for a period of 12 months from its creation, a log file on the User uses the Company’s website and services.

Marketing

Personal data is used to communicate with the User the Company’s services, terms and conditions and to send marketing messages. The User may opt-out from further marketing messages at any time by using the un-subscription link provided in every marketing message.

Sharing of Personal Data

The personal data collected by the Company is shared with its affiliated companies and with third party suppliers and other third parties such as to operating and hosting services, IT- infrastructure, financial and payment services, marketing research and communications, customer services and IT- services such as maintenance and development, IT-support, for the provision of services, including for the developing and maintenance of services.

Personal data may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of the Company’s business or assets.

In the event the Company employs any service providers, the Company shall enter into a data processing agreement with the service provider that requires such service provider to ensure that the personal data is only processed in accordance with the Company’s instructions and this Privacy Policy.

Storage of Personal Data

Personal data is stored for as long as necessary for the purposes they were collected and to fulfill the legal duties to store data otherwise, but no longer than permitted by applicable law. The Company has incorporated necessary measures to remove personal data that is no longer necessary or allowed to store, including removing personal data related to deleted accounts at least once a year.

Security measures

Security measures are made by to ensure that the personal data is kept secure. Adequate and appropriate safeguards and security standards have been implemented to protect personal data against unauthorized access, disclosure or misuse. The Company monitors its systems to discover vulnerabilities in order to protect personal data.

User’s rights

Right to Confirmation

The User has the right to confirm at any point of time to confirm whether his/her personal data has been processed by the Company and in what manner. Right of access and rectification The User has the right to information regarding which part of his personal data is processed and to access and rectify such personal data. The User has access and ability to amend some of the information stored by the Company through account settings.

Right to erasure

The User may request to erase his personal data without undue delay in the following circumstances:

  1. the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2. The User withdraws his consent on which the processing is based (if applicable) and there is no other legal ground for the processing;
  3. The User objects to processing of personal data and the Company does not have any overriding legitimate grounds for the processing;
  4. the processed personal data is unlawfully processed; or
  5. the processed personal data has to be erased for compliance with legal obligations. The Company reserves the right to deny such request in case the Company is prevented from erasing personal data by requirements set out in applicable laws and regulations or if they are needed for the establishment, exercise or defence of legal claims. In such a scenario, the Company shall restrict the personal data so they cannot be used for another purpose than the purpose preventing the erasure.

The Company reserves the right to deny such request in case the Company is prevented from erasing personal data by requirements set out in applicable laws and regulations or if they are needed for the establishment, exercise or defence of legal claims. In such a scenario, the Company shall restrict the personal data

Right to restriction

The User has the right to restrict the processing of personal data in the following circumstances:

  1. the User contests the accuracy of the personal data during a period enabling the Company to verify the accuracy of such data;
  2. the processing is unlawful and the User opposes erasure of the personal data and requests restriction instead;
  3. the personal data is no longer needed for the purposes of the processing, but is necessary for the User for the establishment, exercise or defence of legal claims;
  4. the User has objected to the processing of the personal data pending the verification whether the legitimate grounds for the processing override the User’s interests, rights and freedoms.

If personal data has been restricted in accordance with this section, such personal data may, with the exception of storage, only be processed for the establishment, exercise or defence of legal claims, or for the protection of the rights of a third party or for reasons of important public interest according to EU or EU member state legislation.

Right to object

The User has the general right to object to the processing of his personal data when it is based on the Company’s legitimate interest. If the User objects and the Company believe that it may still process such User’s personal data, the Company must demonstrate compelling legitimate grounds for the processing which override the User’s interests, rights and freedoms, or for the establishment, exercise or defence of legal claims. Personal data shall not be processed for purposes related to direct marketing if the User opposes such processing.

Right to data portability

In case of the event that personal data has been provided by the User and the processing of the User’s personal data is based on such User’s consent or on the performance of a contract with the User, the User has the right to receive the personal data concerning him/her in a structured, commonly used and machine-readable format in order to transmit these to another service provider where it would be technically feasible and can be carried out by automated means.

Right to withdraw consent

The User has the right to withdraw his/her consent at any time where such consent has been previously obtained. The User may withdraw his/her consent through account settings by deleting his/her account. Provided that the lawfulness of data processing based on consent before its withdrawal is not affected by any subsequent withdrawal.

Right to file a complaint

The User may at any time lodge a complaint with the supervisory authority if such User believes that processing is performed in breach of applicable data protection law.

Changes to Privacy Policy

The Company reserves the right to update or change this Privacy Policy. The Company undertakes to communicate any such update or change to the User in an appropriate manner on the Site and the User shall be asked to carefully read through the updated Privacy Policy.

Geographic Restrictions

The incorporation and registration of the Site, the Company and the Network is based in USA. The Company makes no claims that the Site and Services or any of its content is accessible or appropriate outside of USA. Access to the Site may not be legal by certain persons or in certain countries. In the event that the User accesses the Site from outside USA, the User does so on his/her own initiative and is responsible for compliance with local laws.

Cookies

The Company uses cookies, web beacons and other tracking technologies to collect certain information about the User’s equipment, browsing actions, and patterns. affected by any subsequent withdrawal.

Definitions

For the purposes of this Privacy Policy, the following words and phrases shall mean:

  1. Cookies means small text files that websites store on computer hard drives or mobile devices of visitors to their websites. A cookie contains a unique number, which is used to recognize a computer or mobile device when the User returns to the Site. Cookies can remain on the computer or mobile device for different periods of time. The cookies can be either “persistent” cookies or “session” cookies. Persistent cookies are stored by a web browser and remain valid until a set expiration date. Session cookies only exist while your internet browser is open and are automatically deleted once you close your browser.
  2. Web beacons are small electronic files contained on pages of websites that permit companies to count users who have visited certain WebPages on a website and are used for other related website statistics.

Usage of Cookies & Web Beacons

The Company uses a variety of cookies, web beacons and other tracking technologies for different purposes. Specifically, the Company uses cookies and web beacons to enhance the experience of the visitors to the Site and to better understand how the Site and the Services are used.

User’s Right to Accept or Reject Cookies

The User reserves the right to choose whether to accept or reject the cookies. Most browsers allow the User to configure the browser settings so that cookies from websites cannot be placed on the computer or mobile device. In case of the event that the User chooses not to accept cookies, then the User may be able to continue browsing the Site but the User shall not be entitled to access certain Services/features.

Contact details

If the User has any questions about the Privacy Policy, the data stored, in case of any complaints or otherwise would like to exercise one of the data protection rights, the User may Contact Us.